Once payment is made for any of our consultancy services—such as registration on Government e-Procurement portals (e.g., GeM), tender sourcing, bid preparation, or documentation support—no refund shall be entertained under any circumstances.
Our services are professional, knowledge-based, and time-intensive. As such, once work has commenced, it cannot be reversed or undone, making refunds impractical.
Exceptions:
1. Payment was made in error (e.g., double payment)
2. The service was not initiated and a written cancellation request is received within 24 hours of payment.